# FAQ

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<summary>What is My Suki?</summary>

My Suki is an online grocery app that connects you to stores in your area.

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<summary>What are the stores available in my suki? </summary>

We are currently present in the 17 regions of the Philippines. Kindly message us on our [facebook ](https://www.facebook.com/mysukiapp)page so we can help you to find stores near you by specifying the city and province of your current place of residence

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<summary>Do you have a website platform available for ordering?  </summary>

Currently the ordering is only available for mobile devices, we support the IOS, Android devices and huawei devices

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<summary>Who to contact with my concerns </summary>

* You can message us regarding on your app concerns (App hang, can't place order, can't open/install the app, errors and etc.)
* When it comes with transaction concern (Order update, Void Orders, refunds and etc.) you can directly message the store.&#x20;
* In case that you can't reach the store, you can directly message us on [facebook](https://www.facebook.com/mysukiapp) so we can help you with your concern

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In case your concern is not included on the list. Kindly reach us contact us [here](https://app.gitbook.com/o/TfrmwSckysjr6Y51O0sO/s/3AMJddZzwKBD0aUQhAmR/).&#x20;