My Suki
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User Guide
User Guide
  • Getting Started
  • Vendor Portal
    • Basic Setup
    • Product Management
      • How to Upload My Products?
      • How to upload product description?
      • Manage other product description
      • Types of Products available in My Suki Portal
    • Order Management
      • Order Statuses
      • Order Completion Process (Hub)
      • Order Completion Process (Suite)
      • Orders w/ Different Payment Methods
    • Suki Integrations
      • My Suki App Integration
        • Product Display
        • Delivery Coverage Area
        • Coupon Promotions
        • FB Messenger
        • Custom Vendor Card
        • Vendor Announcements
        • Checkout Settings
        • Product Limits
        • Status Message
      • My Picker App Integration
        • Acceptance of Orders Behaviour
        • Picker App Settings
        • Picker App Mobile Settings View
      • Inventory Integration
        • Enabling Inventory Integration
        • Inventory Quantities
        • Inventory Location
      • Loyalty Program Integration
        • Enable Reward Points Program
        • Activate Mobile Rewards Collection
        • Activate Customer Specific Pricing
        • Activate Exclusive Mobile App Use
      • Delivery Partners Integration
        • Enable the Integration
        • Order Management with Delivery Partner Integration
      • Weighted Items
        • Weighted Items Settings
        • Uploading Weighted Items
        • Viewing Weighted Items
        • Handling Weighted Items via My Picker App
    • Branch Management
      • Branch Settings
        • Enabling Multi-Branch Set Up
        • Branch Management
        • Switching Branches
        • Set Branch Fees and Charges
        • Set Branch Delivery Coverage
        • Set Branch Pickup Location
        • Set Branch Inventory Integration
        • Set Branch Picker Integration
        • Set Branch Level Service Level Agreement Settings
        • Set Branch Level Paymaya
        • Set Branch Level Dragonpay
      • Branch Price Lists
        • Add Pricelist
        • Edit Pricelist
        • Delete Pricelist
        • Upload Pricelist Data
        • Assign Pricelist
        • Check Uploaded Pricelist
        • Handling Price Changes
    • User Management
      • Adding Users
      • Edit User Information
      • Change User's Password
      • Delete User
      • Access Rights
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On this page
  • Vendor Portal
  • View and Accept the Orders Using the Vendor Portal
  • Picker App
  • Pick Using The Picker App
  • Checker (Picker App)
  • Check Using The Picker App
  • Driver App
  • Deliver the Items Using The Driver App
  1. Vendor Portal
  2. Order Management

Order Completion Process (Suite)

This Shows the Order Processing with the use of the Picker App, Checker App and Driver App

PreviousOrder Completion Process (Hub)NextOrders w/ Different Payment Methods

Last updated 2 years ago

Vendor Portal

View and Accept the Orders Using the Vendor Portal

(1) On the Menu Bar, Navigate to Orders > New

(2) Click on the Order Line and review the Details

(3) Click on Accept, A Confirmation dialog will appear

(4) Click Ok to accept Customer’s Order

(5) The Order status will be changed to "ACCEPTED"

Picker App

Pick Using The Picker App

(1) Log Into your Picker Account

(2) Enable the on Duty Option & Accept an Order

**(3)**Pick the Items and Record it on the Picker App

(4) Hide Completed, Suspend, Add Items and Send the Order for Checking

(5) More Information about the Picker app

Checker (Picker App)

Check Using The Picker App

(1) Log Into your Checker Account

(2) Scan or Manualy Enter the Order number to Accept an Order

(3) Check the Items and Record it on the Checker App

(4) Suspend and/or Send the Order for Delivery/Pickup

(5) More Information about the Checker app

Driver App

Deliver the Items Using The Driver App

(1) Log Into your Driver Account

(2) Scan or Manualy Enter the Order number to Accept an Order

(3) Check the Delivery Information at the Driver App

(4) Navigate using Maps, Call, Text and Accept Payments

(5) More Information about the Driver app