# Status Message

## Adding Status Message

This feature will allow the user to Create a Status Message to their Stores

**(1)** On the Menu Bar, Navigate to Admin > Integration > My Suki App

**(2)** Navigate to Status Message Tab. Status Message Page is displayed

**(3)** Click on Add status message button

**(4)** Fill all the fields required

**(5)** Click Ok. The Status Message is added to the list.

**(6)** Click Update to save the changes.

{% hint style="info" %}
Enabling "Allow Push Notification" will notify the customer about the status of their orders.
{% endhint %}

{% embed url="<https://drive.google.com/file/d/1mnkKZQBRH8h8VrXdZjzdmFGFvVBekgNf/preview>" %}

## Modifying Status Message

This feature will allow the vendor to modify the status message, whether the default status message or the created status message

**(1)** On the Menu Bar, Navigate to Admin > Integration > My Suki App

**(2)** Navigate to Status Message Tab. Status Message Page is displayed.

**(3)** Select a Status message to be modified.

**(4)** Click the edit or the pencil icon to modify the selected Status Message.

**(5)** Modify the field details, Click Ok

**(6)** Click Update to save the changes

{% embed url="<https://drive.google.com/file/d/13KUUc_0Qt2HR_7HxtlzRMIFiYJyleerI/preview>" %}

## Removing Status Message

This feature will allow the vendor to remove the created or default status message

**(1)** On the Menu Bar, Navigate to Admin > Integration > My Suki App

**(2)** Navigate to Status Message Tab. Status Message Page is displayed.

**(3)** Select a Status message to be deleted.

**(4)** Click the 'X' icon on the selected Status Message.

**(5)** The Status Message will removed on the list.

**(6)** Click Update to save the changes.

{% embed url="<https://drive.google.com/file/d/1I87zZlr-LlXlkE6f4wrhFdYoLDxAfOK0/preview>" %}

## Restoring the Default Status Message

This will allow the vendor to restore the default status messages

**(1)** On the Menu Bar, Navigate to Admin > Integration > My Suki App.

**(2)** Navigate to Status Message Tab. Status Message Page is displayed.

**(3)** Click on Reset to default button.

**(4)** The original list of status message will restore

**(5)** Click Update to save the changes.

{% embed url="<https://drive.google.com/file/d/1pTODRU0otKmCVYuXdASFfgTXMB6XDN0a/preview>" %}

## Add Status Message via CSV Upload

This feature will allow the vendor to add status message via uploading csv file

| state    | mode | payment\_method | payment\_status | delivery\_status | title     | message    | notify\_message |
| -------- | ---- | --------------- | --------------- | ---------------- | --------- | ---------- | --------------- |
| accepted |      |                 | F               |                  | Order ... | We have .. | We have ...     |

**(1)** Download the Sample Template CSV file [Here](https://docs.google.com/spreadsheets/d/1QNGs8E4O82r_8KqVKg0CHX5-EnHN0WwOK8MyTVBM9GE/edit#gid=2061364730)

**(2)** Open the file and Change the sample data with your actual data

**(3)** After modifying the CSV file. Save the changes.

**(4)** Go to Admin > Integration > My Suki App

**(5)** Navigate to Status Message

**(6)** Click Upload Status Message button

**(7)** Click Choose file button and navigate to the file

**(8)** Once the file is selected click Open.

**(9)** Click Proceed to upload the file. Status Messages will be added to the list.

**(10)** Click Update to save the changes.

{% embed url="<https://drive.google.com/file/d/1_DQfAOy553oW2XY_Faoe8c6EZHY6sKDp/preview>" %}